Terms of Service

Last updated: November 11, 2026

These Terms of Service ("Terms") govern your use of the websites and applications operated by Kivisus ("Kivisus", "we", "us", "our") — each, a "Service", and together the "Services". By creating an account, making a purchase, or otherwise using a Service, you agree to these Terms. If you do not agree, do not use the Services.

1. Our Services

Kivisus provides online tools and features through its Services. What each Service does, and any features specific to it, are described on that Service's own website. Some Services are free; some offer paid features. These Terms apply to all of them. Where a Service has additional, service-specific terms, those apply together with these Terms.

2. Eligibility and accounts

• You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services.
• Where a Service offers sign-in, you sign in with a Google account. You are responsible for keeping access to that account secure and for all activity under your account.
• You agree to provide accurate information and to use the Services only for lawful purposes.

3. Credits and paid features

Some Services use "credits" or other paid features. Where a Service uses credits:

• A credit lets you use a defined feature of that Service once, as described on the Service.
• The price, pack size, any free allowance, and any expiry period are shown on the Service at the time of purchase.
• Credits are personal to your account. They are not transferable, not redeemable for cash, and have no monetary value except as a means of accessing the Service.
• Any expiry period applies as stated on the Service; expired credits are forfeited and have no value.
• We may change pricing, pack sizes, or free allowances at any time. Changes do not affect credits you have already purchased.

4. Payment

• Purchases are processed by Stripe, acting as the merchant of record for the transaction. Stripe is the seller of record, handles billing, calculates and collects any applicable taxes, and issues receipts.
• Displayed prices are tax-inclusive: the amount shown is the total you pay. The exact amount charged in your local currency may vary slightly due to currency conversion.
• By completing a purchase you authorize the charge and agree to Stripe's applicable terms in addition to these Terms.
• Refunds are governed by our Refund Policy.

5. Acceptable use

You agree not to:

• Submit content you do not own or have the right to use, or that infringes anyone's rights.
• Submit unlawful, infringing, or abusive content, or content that contains other people's confidential or personal information without authorization.
• Attempt to access our systems without authorization, interfere with their operation, scrape them, or circumvent usage limits, credit expiry, or security measures.
• Resell, sublicense, or provide the Services to third parties as your own.
• Use the Services to build a competing product, or to train a machine-learning model.

We may suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently or abusively.

6. Your content

• You keep all rights to the content you submit to a Service. We do not claim ownership of it.
• You grant us a limited right to process your submitted content solely to operate the Service — for example, where a Service uses AI, to send it to our AI provider to generate output, to return results to you, and to briefly cache results to improve performance.
• How we handle your content and personal data is described in our Privacy Policy.

7. Intellectual property and third-party content

• The Services themselves — their software, design, and text — belong to us and are protected by law. These Terms do not grant you any rights to them except the right to use the Services as intended.
• Some Services display or provide third-party content (for example, stock images from providers such as Pixabay). That content is licensed to you by the third-party provider under its own license, not by us. You are responsible for reviewing and complying with that license before using the content.

8. AI features — no warranty

Where a Service uses automated AI to generate output, that output is provided "as is". We do not guarantee that it will be accurate, suitable, or fit for any particular purpose. You are solely responsible for how you use the output and for complying with any applicable third-party rights or licenses.

9. Service availability

We aim to keep the Services running but do not guarantee they will be uninterrupted or error-free. We may modify, suspend, or discontinue all or part of any Service at any time. Because credits are not tied to any period of time, temporary interruptions, maintenance, or downtime do not entitle you to a refund, credit, or extension of any credit's expiry. If we permanently discontinue a Service while you hold unused credits, your remedy is limited to a refund of those unused credits as described in the Refund Policy. This does not affect your mandatory rights as a consumer.

10. Limitation of liability

To the fullest extent permitted by law:

• The Services are provided "as is" and "as available", without warranties of any kind.
• We are not liable for indirect, incidental, special, or consequential damages, or for lost profits, data, or goodwill.
• Our total liability to you for any claim relating to the Services is limited to the amount you paid us in the three (3) months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law, including your mandatory rights as a consumer.

11. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you through the Services. Continuing to use the Services after changes take effect means you accept the updated Terms.

12. Governing law and disputes

These Terms, and any dispute relating to them or to your use of the Services, are governed by the laws of Japan, without regard to conflict-of-laws rules. You and we agree to the Okayama District Court in Japan as the agreed court of first instance for any such dispute. Nothing in this section deprives you of the protection of mandatory consumer-protection rules, or of any right you have as a consumer to bring or defend proceedings in the courts of the country where you live.

13. Contact

Questions about these Terms: contact@kivisus.com